Genies Orchestra is a video voice chat service designed specifically for online shop owners to communicate with their customers in real-time. Our service allows you to engage directly with shoppers, providing them with instant support and a personalized shopping experience.

Integrating Genies Orchestra is simple. You can add our service to your online store by embedding our provided code snippet into your website’s HTML. If you need assistance, our support team is available to help you through the process.

Genies Orchestra works on any modern browser such as Chrome, Firefox, Safari, or Edge. It is compatible with both desktop and mobile devices, ensuring you and your customers can communicate from anywhere.

Yes, security is a top priority for us. Genies Orchestra uses end-to-end encryption to ensure that all communications between you and your customers remain private and secure.

Absolutely! Genies Orchestra offers various customization options that allow you to match the chat interface with your brand’s visual identity. You can change colors, fonts, and layout to ensure the chat experience aligns with your store’s design.

Our service is designed to handle multiple chats efficiently. You can view and manage several customer chats at once through our user-friendly dashboard, which helps you respond promptly and keep track of all interactions.

We provide 24/7 customer support to ensure your service runs smoothly. You can contact us via email, phone, or directly through our chat system for any assistance you might need.

We offer various pricing plans tailored to meet different needs and budgets. Please visit our pricing page for detailed information or contact our sales team for a personalized quote.

Yes, we offer a 14-day free trial for all new users. This trial period allows you to explore all the features of Genies Orchestra without any commitments.

We provide comprehensive user guides and tutorial videos on our website. These resources are designed to help you get started and make the most out of your Genies Orchestra experience. Feel free to modify or add any specific details that would better fit your service or address other potential questions your clients might have!